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We offer free shipping on selected products or on orders above a minimum cart value, which will be clearly shown at checkout. If an order does not qualify for free shipping, the applicable shipping charges will be calculated and displayed before you complete your purchase.

Our products are high-quality collectible figures made for display and collection. Minor variations in paint or finish may occur due to the manufacturing process, which is common in collectible items.

Once your order is shipped, you will receive tracking details via email or WhatsApp, allowing you to track your package in real time.

Orders are processed within 1–3 business days and usually delivered within 3–7 business days, depending on your location. Delivery times may vary for remote areas.

Changes, returns, or refunds are accepted only if the item is received damaged, defective, or incorrect. You must contact us within 48 hours of delivery and provide a clear, complete unboxing video as mandatory proof. The item must be unused and in its original packaging. We do not accept returns or exchanges for change of mind, size or design preference, minor paint variations common in collectibles, or sale items. Approved requests will be processed as a replacement (subject to stock availability) or a refund as per our Return & Refund Policy.